Right of Withdrawal
Right of Withdrawal
You can revoke your contractual declaration within one month without providing reasons in text form (e.g., letter, fax, email) or - if the item is handed over to you before the deadline - also by returning the item. The period begins after receipt of this instruction in text form, but not before the goods have been received by the recipient (for recurring delivery of similar goods, not before receipt of the first partial delivery) and not before fulfilling our information obligations according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To meet the withdrawal deadline, it is sufficient to send the revocation or the item in good time. The revocation must be addressed to:
Jacobi Decor GmbH
Maarstraße 72
53842 Troisdorf
Telephone: +49(0)2241-397030
Fax: +49(0)2241-3970399
Internet: http://www.jacobi-decor.de
E-mail: info@jacobi-decor.de
You can revoke your contractual declaration within one month without providing reasons in text form (e.g., letter, fax, email) or - if the item is handed over to you before the deadline - also by returning the item. The period begins after receipt of this instruction in text form, but not before the goods have been received by the recipient (for recurring delivery of similar goods, not before receipt of the first partial delivery) and not before fulfilling our information obligations according to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To meet the withdrawal deadline, it is sufficient to send the revocation or the item in good time. The revocation must be addressed to:
Jacobi Decor GmbH
Maarstraße 72
53842 Troisdorf
Telephone: +49(0)2241-397030
Fax: +49(0)2241-3970399
Internet: http://www.jacobi-decor.de
E-mail: info@jacobi-decor.de
Consequences of Withdrawal
In the event of a valid withdrawal, both parties must return the services received and, if applicable, any benefits (e.g., interest). If you cannot return the received service and benefits (e.g., usage advantages) or can only do so in a deteriorated condition, you must compensate us for the value. You do not have to compensate for deterioration caused by the proper testing of the item’s properties and functionality. Compensation for benefits drawn must only be paid if you have used the goods in a manner exceeding testing of properties and functionality. "Testing of properties and functionality" means testing and trying out the respective goods as is possible and customary in a retail store. Items that can be shipped by parcel must be returned at our risk. You bear the regular costs of return shipping if the delivered goods match the order and if the price of the item to be returned does not exceed 40 euros or if, at the time of withdrawal, you have not yet fulfilled the payment or a contractually agreed partial payment for higher-priced goods. Otherwise, the return is free of charge for you. Non-parcelable items will be collected from you. Obligation to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your withdrawal declaration or the item, and for us with its receipt.
In the event of a valid withdrawal, both parties must return the services received and, if applicable, any benefits (e.g., interest). If you cannot return the received service and benefits (e.g., usage advantages) or can only do so in a deteriorated condition, you must compensate us for the value. You do not have to compensate for deterioration caused by the proper testing of the item’s properties and functionality. Compensation for benefits drawn must only be paid if you have used the goods in a manner exceeding testing of properties and functionality. "Testing of properties and functionality" means testing and trying out the respective goods as is possible and customary in a retail store. Items that can be shipped by parcel must be returned at our risk. You bear the regular costs of return shipping if the delivered goods match the order and if the price of the item to be returned does not exceed 40 euros or if, at the time of withdrawal, you have not yet fulfilled the payment or a contractually agreed partial payment for higher-priced goods. Otherwise, the return is free of charge for you. Non-parcelable items will be collected from you. Obligation to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your withdrawal declaration or the item, and for us with its receipt.
End of the Withdrawal Notice
Exceptions
- This right does not apply to distance selling contracts
- for the delivery of goods made to customer specifications or clearly tailored to personal needs or that are not suitable for return due to their nature or that can spoil quickly or whose expiration date would be exceeded,
- for the delivery of audio or video recordings or software, provided the delivered data carriers have been unsealed by the consumer, or
- for the delivery of newspapers, magazines, and illustrated magazines, unless you have submitted your contractual declaration by telephone.